Speak with us
If you are experiencing financial difficulties and are worried about meeting your next payment then please contact us. We can help.
Our experienced and friendly team will talk through your personal circumstances and agree a payment plan, enabling you to move forward and manage your finances more easily.
Phone*
Opening hours
Monday 8:30am – 7:00pm,
Tuesday 8:30am – 5:00pm,
Wednesday 9:30am – 7:00pm,
Thursday 8:30am – 5:00pm,
Friday 8:30am – 5:00pm,
Saturday 9:00am – 1:00pm.
* Calls may be recorded for training and monitoring purposes.
Income and expenditure
From time to time you may be asked to complete an income and expenditure form. This form requires you to list your incomings and outgoings so that we can assess affordability and review your payment arrangement.
You can download and print the form, complete and sign it and return via the post to:
Moorgate Loan Servicing
PO Box 16140
Solihull B91 9HH
Alternatively, you can call 0345 322 7902 to complete. If returning please complete in black ink.
Download FormMoney worries
If you are experiencing financial difficulties, or are worried about meeting your monthly repayments, please call us on 0345 322 7902. We can help.
Alternatively, you may want to talk to an independent advisor, and we recommend the following free advice services:
